Has the credit card you used to place the order been lost/stolen/deactivated? Don’t worry, the refund will be credited to the account linked to the card. For financial reasons, we have to refund the same credit card/payment account used to make the purchase.
Articles in this section
- Where can I have my order delivered?
- My order still hasn’t arrived! Why not?
- How can I check the status of my delivery?
- What is your return policy?
- How and when will I be refunded?
- Did you receive my returned items?
- Can I cancel my order?
- Can I change my order?
- Incomplete order / faulty item / incorrect item... What should I do?
- I paid but I haven’t received a confirmation email. What should I do?
- See more